Building An Effective CAPA Plan

Jeffrey Fermin
14 min readJun 6, 2023

In any organization, problems and challenges are inevitable. Whether it’s a product defect, a service failure, or a process breakdown, these issues can hinder productivity, compromise quality, and damage customer satisfaction. To address such issues effectively, organizations rely on Corrective and Preventive Action (CAPA) plans. A well-designed CAPA plan not only helps resolve immediate problems but also prevents their recurrence…

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Jeffrey Fermin

Howdy 👋🏼 I’ve been in HR Tech since 2011 when I co-founded Officevibe (left 2016) | Trying to make the future of work the present | Let’s talk people ops 💬